Q: What age group do you provide care for?
Ans: We are licensed to provide care to :
-Preschool (30 months plus.
-Junior /Primary (school age ) children (4 yrs+).
We offer :
-Regular full time
-6 hour daily program (9-3 pm)
-Flexible part time ( between 9-pm). *you choose your days and number of hours
-Hourly service and emergency service
-Before and After school (pick and drop service to area schools)
-Full Summer program.
*subject to space availability. Subsidised spots available.
Q: What are your hours and are you open on statutory Holidays?
Ans: We are closed on all statutory holidays. We are open on Easter Monday (closed on Good Friday).
Regular hours are Mon to Thur 7-6 pm and Fridays 7 - 5:45 pm.
On extreme weather days (snow days) we are closed along with the Peel Region schools, and our drop to and pick up from school service suspended for safety reasons.
Q: What are your admissions requirements?
Ans: Registration form completion, security deposit, plus a 1 time registration fee, copy of Immunization record.
Q: May I bring food and special items that my child likes to eat from home?
Yunaland is a nut and egg free facility. In an effort to protect the children from allergens, we do not take any outside food. All snacks and lunches are provided at the Center. We follow the Canada food guide and we offer a daily meat or meat alternative plus a vegetarian option. We offer 2% milk and water. We do not serve juice. We cannot take any birthday treat bags that contain food items.
My child cries when I drop them off. Why?
This is a typical behavior for small children who may have some separation anxiety, or may just be expressing to parent/guardian via tears that they will miss them. This crying behaviour is also more common on "Monday's after a weekend at home.
Once a child is dropped off (please drop off and leave immediately) they quickly fall into their Center routine and engage with their friends. Before parents/guardians walk to the parking lot and start their vehicles, "crying child" is fine, and off to their "job" of learning and playing. The Center will communicate to parent /guardian any crying behaviour that is chronic or indicate reasons for concern.
Q: What are your fees?
Ans: We have a variety of flexible services (Full day) ,(Part time and day nursery service between the hours of 9-3 daily) (Hourly services) (Emergency care) etc. Please contact Centre for fee schedule and availability. We accept Region of Peel fee subsidy.
Q; My child does not nap during the day. Do the children have to sleep?
Ans: There is a Ministry mandated 2 hours rest period/quiet time. Children who do not want to sleep are provided with a variety of quiet activities.
Q: Will you potty train my child?
The Center will gladly assist parents with their at home potty training initiatives, if they fall within our group washroom routines.
Yunaland daycare's mission is to maximise children's physical, emotional and psychological development via:
We only administer prescription medication, and a completed medication form is required to be filled and signed by parent/guardian prior to administering. A separate form is required for each medication. We respectfully ask parents to assist us with staff training during onboarding for children with any special health needs, and care procedures.
Personal Care Items
We require children to have at least one change of clothes, two is recommended. Indoor shoes with covered toes are mandatory.
During the summer we request that water bottles and sunscreen (form required re application) be provided.
A blanket during the winter months is recommended.
All toiletries; diapers , pulls up , creams etc are to be provided by parents/guardians.
Center provides individual cots and cot sheets.
Each child is assigned a cubbie to store their personal items.
Please label all items. Center is not responsible for loss or misplaced items due to lack of labeling.
Personal files/Confidentiality of information
Files are secured in a locked office within a locked filing cabinet.
Information provided on registration form is treated as confidential and only disclosed to appropriate authorities under the "duty to report" requirements.
Please advise the Center if your address and phone numbers change. It is vital that we have current information for our emergency preparedness procedures.
Photographs and Publicity
We occasionally post pictures of the children and their Teachers engaging in center activities and /or displaying their crafts and classroom academic work. We only publish using the children for whom the parents/guardians have signed the consent section of the registration form.
Facility Security/Children Safety
We have a window check process mandatory for all staff prior to opening doors. Each door is equipped with a high level security latch to prevent a child from exiting facility unsupervised.
We have surveillance cameras on our grounds, and we have a first time pick up photo ID requirement for emergency/secondary pick up personnel.
We will not release children to any person/persons appearing to be under the influence of alcohol or drugs, or to anyone who appears to be a minor. Please ensure that contact information for your emergency pick up persons are up to date.
We cannot care for sick children who pose a health risk to other children and staff. Parents/guardians will be contacted to pick up. We also cannot care for children who appear to have a contagious illness, or temperatures above "normal". They will be need to be picked up immediately , and a doctors note will be required confirming re admittance to centre is OK.
We cannot administer over the counter medicines like "Tylenol" "Advil" etc. We only administer doctor prescribed medications, with specific written instructions from parents/guardians.
Arrival and Departure times/Late fees/Breakfast
Registration form requires a drop off and pick up time.
A late fee is charged for time over pick up time stated on form.
There is additional late fees for pick up after centre closes at pm.
Please contact Center for late fee rate.
We ask that children be dropped on time to maximize their learning with our am and pm (to accommodate part time children)custom learning sessions.
Breakfast is served to children who arrive early, and ends at 8:45.
Please ensure that children who arrive after 8:45 are fed a healthy breakfast prior to dropping at center and are ready to start their day.
Payment Frequency/Late Payment Fees/Tax Receipts
Yunaland offers flexible payment options to accommodate all budgets: Weekly, Bi-weekly, Monthly, Daily.
Weekly and Bi weekly payments are due on Mondays before noon in advance of service week.
Monthly payments are due on the 1st by noon. A late payment fee is applied on the 2nd of the month.
Parental portion of fees for subsidised spots is due on the 1st of the month. A late payment fee is chaged on the 2nd of the month.
A late payment fee is applied the following Tuesday.
You may pay on our secure website via : Visa, Master Card, Amex, Discovery, PayPal, (E-transfers to firstname.lastname@example.org)
We do not take cash.
Receipts are provided as per your frequency choice. Please note that no year end summary statement is provided, so please maintain all your receipts. There is a charge to provide hard copy and email duplicates.
We offer our 2 level custom learning curriculum included with all program types:
YUNA Basics and AreYUready: focused on getting preschoolers ready for kindergarten). Our Learning Curriculum incorporates the Ministry of Education research findings on:
"How does learning Happen? Ontario's Pedagogy for the Early years.
We provide a score cards to parents every other month, and twice per year report cards. A daily conversation with your child's teacher regarding their progress is always welcome.
Our Castle equipped with various learning apparatus is key to keeping our program fun, and innovative.
Our Primary/Junior learning gadget arcade is "cool". Just ask the Summer Program kids!!
This is mandated by the ministry of education. The children are taken out twice per day, except in extreme weather conditions, in which case alternative indoor physical activities are utilised.
We have gorgeous nature filled grounds, which facilitate various
"natural" play activities like nature walks, nature studies, short walk trips to the conservation area across from our facility etc.
See the pictures on our gallery page of our grounds and our Kiddie Garden with vegetables planted, harvested and then eaten by the children.
Children will be disciplined in a manner that maintains their dignity, and self esteem. Discipline will be age appropriate.
No corporal, emotional, or hold-back of basic life sustenance is permitted at center . Center will openly communicate with parent/guardian and work with them to address any behavior issues.
A parent consent form is required per trip. Each form details the specific trip, mode of travel, departure and arrival time to and from center etc. Some trips may require additional fees. The Center maintains regular on site activities for children not attending a field trip.
-verbal or physical abuse of staff
-behaviour that places any child in the Centre at risk
-Habitual late drop off and pick up
-Late payment of fees
-Disregard for policies and procedures that are in place to protect children , staff and the general operation of the Centre.
Withdrawing my child
Centre requires 2 weeks paid notice prior to using security deposit, which can only be used for your last service weeks /week.
Security deposit is not refunded, it must be used for last service week/ weeks. Please ensure you coordinate your schedule to align with the withdrawal date you require, while providing the Center with the required notice. We cannot accommodate "custom" withdrawal. Inadequate notice to Center, forfeits your security deposit.
Complaints will be responded to within 24 hours with a specific timeline given for resolution. A complaint form will be utilised. A copy of which goes to parent/guardian and a copy to file.
The Operator welcomes your feedback and complaints. I thank you in advance for the opportunity to address your concerns and strive to provide excellent service! "If I don't know , I cant fix it"
A safe, and enriching environment for your child.
Peace of mind for parents/guardians.
A stimulating Learning Environment for each child.
Flexible services and offerings that fit all budgets.
Acceptance and inclusion for all families.
" I never take the fact that you have entrusted me with the care of your child lightly" Ms. Collett
Welcome to Yunaland !!